At Tyler Trippers, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we offer a straightforward returns and refunds process.

1. Return Window

You may request a return within 7 days of receiving your order. To be eligible for a return, the item must be:

  • In its original condition
  • Unused and undamaged
  • In its original packaging (if applicable)

Returns requested after the 7-day window will not be accepted.

2. Refund Method

Refunds are processed in cash only, as we operate exclusively on a Cash on Delivery (COD) basis. Once the returned item is received and inspected, we will contact you to arrange the cash refund.

3. How to Request a Return or Refund

To initiate a return or refund request, please contact us at:
📧 [email protected]

Include the following in your message:

  • Your full name
  • Order details (item, date of delivery)
  • Reason for the return
  • Photos of the item (if applicable)

We will respond with instructions on how to proceed.

4. Non-Returnable Items

Certain items may be marked as non-returnable due to hygiene, safety, or customization. These items will be clearly indicated at the time of purchase.

5. Changes to This Policy

Tyler Trippers reserves the right to update this policy at any time. Any changes will be posted here with an updated effective date.